running of production application and infrastructure Provide 24 x 7 first-line standby/support for production within systems to achieve Service Level Agreement Provide technical advice and consultation to business Implement monitoring Grade 12 (Matric) Minimum 2 years of practical technical support experience IT-related tertiary
Youre passionate about great customer experience, making complex things simple, all while improving process
1+ years of experience in an account management, customer success or online training in the software migration from clients previous solution
Online training sessions on our software
Regular client solutions
Provide support on queries of existing clients, through providing advice, configuration customer experience through product support in product design and product development.
Provide guidance
business is repeat business. ENVIRONMENT: A dynamic provider of cutting-edge Networking Solutions seeks a strong upgrades and providing Level 3 Support and troubleshooting. Applicants will require Matric/Grade 12, a at least 2 years ISP industry experience. You must also have experience with Routing (BGP), Switching (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting. Perform network maintenance and system upgrades. REQUIREMENTS: Matric/Grade 12 Required. N / MTCRE / Networking Certification
understanding of ServiceNow capabilities, coupled with experience in the telecommunications industry. You will drive efficiency and effectiveness. EXPERIENCE LEVEL: Years of experience: > 7 RESPONSIBILITIES: Analyse stories and validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions analysis) Develop training material (user guides, instructional videos) SKILL SET: Experience in ServiceNow
determined based on your SAP proficiency and experience level. About our Client: Join our client, South leading Black-Women Owned, Level 1 BBBEE training provider With 20 years of excellence and a dynamic dynamic team of 72 experts, they deliver top-notch training across the country and beyond. Under the visionary keep the IT industry cutting-edge. With flexible training options and a focus on hands-on application, they determined based on your SAP proficiency and experience level. - Flexible Consulting Position: Work on
often called upon to provide support to clients to be able to provide additional training on solutions.
Qualifications and experience requirements:
Candidate Requirements 7 years experience as a Business Analyst Experience in Remedy platform. Strong business stories and validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
Engineer, Other, Cape Town. Company Name:Surgo HR and Training. Surgo (PTY) Ltd. has partnered with a global guidelines and provide valuable input to develop them. Qualification Experience: Matric, Bachelors degree favourable. Extensive experience of designing, developing and testing ETL processes. Experience of batch and real-time real-time processing. Experience in extracting value and features from large scale data and toolsets Extensive experience working with SAP ERP and BW/4HANA (Frontend and Backend). Experience of relational
Qualifications Education Matric 3 Year Tertiary Qualification 5 years relevant experience OR Matric 7 years relevant relevant experience Formal training and certification in a recognised project management methodology Industry Industry Experience Proven experience in project management, preferably with experience in business exit strategies or similar high-stakes transitions. Proven experience with IT integration projects Excellent leadership
support professional to join our growing team and provide top-notch service to our customers telephonically contact on product queries • Service excellence • Matric certificate and/or IT related certificate • Proficient Microsoft Office • SAP experience – advantageous • Technical problem-solving experience