possible ROLE: The primary tasks for the Technical Operations Specialist include the proactive monitoring and and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) mechanism between Technical (Basis) and Functional operations for SAP to function both optimally and efficiently resources allocated to the SAP databases are operating correctly and ensuring that they have a high level knowledge SAP Oracle Database knowledge SuSe Linux Operating System knowledge Any additional responsibilities
quality and delivery requirements Compiling of operational manuals Ensure software maintainability Deployments/ setup and the Devs are required to attend to operational incidents when required as well as be on occasional internationally Influence team culture in a positive manner Operations and infrastructure debugging and fault-finding backend applications, debugging and fault-finding, Operations Coordination between development and support
system handover and start-up tasks to ensure operational readiness of systems Ensure that all processes knowledge database resolveIT) Attend and moderate operation meetings. NB: By applying for this role, you consent years Linux experience Minimum of 6 years of IT operations experience Minimum of 6 years of ITIL work experience TECHNICAL SKILLS Deep ITSM knowledge Experience in Operations and structure teams Functional knowledge Understand
ensure flashing equipment, IT infrastructure and operate optimally and with a high efficiency and minimal tasks and ensuring smooth operation of all flashing activities. Operating Independently and own initiative
for overseeing and optimizing customer support operations, contributing to a positive customer experience
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. Development QUALIFICATIONS/EXPERIENCE 3-5 years of DevOps (Operations, configuration/development) experience in commercial/and/or weekends and public holidays on implementation and operations (IT Support) related tasks. Flexibility to take
delivery requirements Compiling of user and operational manuals Ensure software maintainability and efficient setup and the Devs are required to attend to operational incidents when required as well as be on occasional developing frontend & backend applications Operations knowledge, experience and infrastructure debugging
training & User sign off. Compiling of user and operational manuals if requested. Technical Responsibilities: Responsibilities: Oversee daily technical operations of the feature team as a stand in Team Lead. Identify technical with EO on any operational system requirements and set up. Collaboration and co-operation with other feature