Industry requires a Technical Manager to manage their technical department Manage Technical department and customer services, this includes counter support, telephonic support, site support and repairs. Manage operational security systems and solution testing Manage training academy Training of installers and end-users Min. 10 10 years exp as a Tech Service Manager Must have security product knowledge and design of security solutions
You will manage the technical department, training academy and ensure the correct level of product knowledge areas of responsibility: Technical Department Training Academy Product Knowledge and Solutions Detail on areas of responsibility: Technical Department Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including the
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware Hardware Technical training. Management of Hardware Service Products and Solutions. Management of hardware service
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town client facing role that ensures a seamless IT Service Management, helping business growth and creating value relationship management with business client IT teams. Responsibilities: Client Portfolio Management End of
Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic team experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Reporting to the CEO, the Executive Manager for Corporate Services' principal functions are the development effective strategy for all transversal corporate service functions and leading the delivery of TASEZ's strategic with the overall Strategic Plan. The Corporate Service Exec will have the ability and experience to motivate and key performance objectives. Strong people management skills are also essential to encourage personal employee engagement is always maintained People Management Managing all aspects of the HR function within the
experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement.
Responsibilities:
SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information Management (IM) develops and
/>An IM Change Control Specialist oversees and manages the implementation process of IM changes within
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
Description: