and skill development for the department and ensure that the department has the skills and expertise to
standardize business processes
EAST ) DUTIES: SOFTWARE Support : different Departments (In-House ) Excellent Excel skills Knowledge
Execution
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
involves working closely with the company financial department to understand their reporting needs and developing as a key liaison between the IT and financial departments, ensuring a deep understanding of financial reporting Design: Collaborate extensively with the financial department to identify and clarify reporting needs and objectives
handling ad hoc data requests from the financial department. The ideal candidate will have a solid foundation handle ad hoc data requests from the financial department. Ensure accurate and timely delivery of requested Communication: Work closely with the financial department to understand and fulfil their data requirements
handling ad hoc data requests from the financial department. The ideal candidate will have a solid foundation handle ad hoc data requests from the financial department. Ensure accurate and timely delivery of requested Communication: Work closely with the financial department to understand and fulfil their data requirements
national and international specialist areas and IT departments to ensure continuous standardization and process system requirements, coordinate with specialist departments, and describe technical requirements as user implemented system solutions with specialist departments and market testers, assist with market introduction