(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures
or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures
switchboard & direct calls accordingly. Take messages where necessary. · Screen calls for Cape Town Branch efficiently and effectively · Be a self starter who shows initiative Monthly Salary: R15000 - R25000
switchboard & direct calls accordingly. Take messages where necessary. · Screen calls for Cape Town Branch efficiently and effectively · Be a self starter who shows initiative Monthly Salary: R15000 - R25000
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of