needed for these meetings Setting up meetings and interviews as required To provide P.A/Administrative support referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate
needed for these meetings Setting up meetings and interviews as required To provide P.A/Administrative support referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
point)
experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support sales, and completion of quality assurance assessments.
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive will be contacted. To be discussed during the interview stage.