distributing correspondence and redirecting phone calls. As a customer service consultant, you will be office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable basic and accurate information in-person and via phone/email. Receive, sort and distribute daily mail/deliveries through various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service
client comes in. The tea girl will make the tea or coffee. Should the tea girl not be available, it will
client comes in. The tea girl will make the tea or coffee. Should the tea girl not be available, it will
distributing correspondence and redirecting phone calls. Qualification: Grade 12 Additional certification equipment (e.g. printers) Familiarity and knowledge on phone systems and switchboard operations Skills Required: Answering and Screening Calls Answering, screening and transferring incoming calls to relevant personnel by providing basic and accurate information via phone/email. Transferring customers to the nearest retail
distributing correspondence and redirecting phone calls. Qualification: Grade 12 Additional certification equipment (e.g. printers) Familiarity and knowledge on phone systems and switchboard operations Skills Required: Answering and Screening Calls Answering, screening and transferring incoming calls to relevant personnel by providing basic and accurate information via phone/email. Transferring customers to the nearest retail
distributing correspondence and redirecting phone calls.
Qualification:
coordinate front-desk activities, directing phone calls, and offering administrative support across the RESPONSIBILITIES, NOT LIMITED TO: When answering calls always ensure you have a clear voice tone and are Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate person and basic and accurate information in-person and via phone/email Receive, sort, and distribute daily mail/deliveries
coordinate front-desk activities, directing phone calls, and offering administrative support across the RESPONSIBILITIES, NOT LIMITED TO: When answering calls always ensure you have a clear voice tone and are Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate person and basic and accurate information in-person and via phone/email Receive, sort, and distribute daily mail/deliveries
Manager with their duties
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing