annual Skills submissions and dealings with various SETA’s (advantageous) Knowledge of relevant legislation
includes a mentorship and coaching program. This is a SETA accredited learnership and successful candidates
includes a mentorship and coaching program. This is a SETA accredited learnership and successful candidates
qualifications, within the scope of the various SETA's. The ideal candidate will have a strong understanding compliance with quality assurance in implementing cross-SETA learning programmes. Assess/Moderate learning as At least a 3-year experience as an Officer in a SETA environment; Sound knowledge of the SAQA and NQF
qualifications, within the scope of the various SETA's. The ideal candidate will have a strong understanding compliance with quality assurance in implementing cross-SETA learning programmes. Assess/Moderate learning as At least a 3-year experience as an Officer in a SETA environment; Sound knowledge of the SAQA and NQF
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
experience in scanning and indexing within a call centre back office environment Computer literate (MS