risk. Your Experience: • 3 years' experience in administration industry. Call centre experience would be • Knowledge of long-term insurance industry • Experience in Individual life insurance product ie Life
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the
honest Must be able to work without supervision is a must office experience will be preferred Responsibilities
touches, freeing people from limitations. We will be calling all government workers and offering them products products, we have an exsiting data so no cold calling. Making calls Handling objections Taking down information Previous experience working with government workers. Previous 1 year call center experience. Matric Certificate
Qualifications and Experience
Qualifications and Experience:
able to work without supervision English and Afrikaans fluency is a must office experience will be preferred
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for Matric. Must have a minimum 2 years' relevant experience with strong computer skills (Microsoft Office
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for Matric. Must have a minimum 2 years' relevant experience with strong computer skills (Microsoft Office