are not being met. Monitors ongoing performance needs and training. Creates a positive environment that
are not being met. Monitors ongoing performance needs and training. Creates a positive environment that
customers to find the best products/services for their needs; Stay up to date on all products and services offered;
customers to find the best products/services for their needs; Stay up to date on all products and services offered;
feedback Resolving customer problems and queries as needed Manage warranty claims and assist the customer
overrides at till points, refunds if and where needed as well as credit notes Feedback to the branch
overrides at till points, refunds if and where needed as well as credit notes Feedback to the branch
relationships, providing alternative solutions when needed Implement the Tendering process for various categories
relationships, providing alternative solutions when needed Implement the Tendering process for various categories
Liaise with Procurement for Local products that needs to be replenish Liaise with different preferred