responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational budgets. To continually raise the standard of customer service delivery in the store. Industry specific retail shopping patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general
significantly improve the overall competitiveness, customer experience and ultimately the performance of the this role is the achievement of a differentiated customer experience result etc. A Post Graduate degree Business Analysis Exposure to Retail / Client Services environment is essential At least 5 years' experience continuous improvement teams, preferably in a service or operational / retail environment. Project management the process of providing excellent operational service (efficient, effective and qualitative), turnaround
significantly improve the overall competitiveness, customer experience and ultimately the performance of the this role is the achievement of a differentiated customer experience result etc. A Post Graduate degree Business Analysis Exposure to Retail / Client Services environment is essential At least 5 years' experience continuous improvement teams, preferably in a service or operational / retail environment. Project management the process of providing excellent operational service (efficient, effective and qualitative), turnaround
aspects of store operations, including sales, customer service, staff management, and inventory control.
aspects of store operations, including sales, customer service, staff management, and inventory control.
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and proof-reading submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and proof-reading submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
encompassing:
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Ensure availability of customer forms at all times
Ensure stock availability
/>Logging cash equipment faults with relevant service providers
Undertake daily checklist at shift
Literate
Understand the importance of good customer relationship skills
People
ability to develop long-term relationships with customers and build and manage a client book. · Hitting earn great commission · Provide excellent customer service and display excellent communication skills