Responsibilities: Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance proven track record with providing a great customer service experience
Responsibilities: Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance proven track record with providing a great customer service experience
owned stores on a rotational basis. Based on financial performance and QAR results, train and coach Franchise Control staff scheduling to drive effective customer service Ensure that all citizens are trained and qualified Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes all required training, in conjunction with the Services department. Assist Franchise Partners/Franchisees
owned stores on a rotational basis. Based on financial performance and QAR results, train and coach Franchise Control staff scheduling to drive effective customer service Ensure that all citizens are trained and qualified Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes all required training, in conjunction with the Services department. Assist Franchise Partners/Franchisees
merchandising, inventory management, and customer service excellence.
Monitor daily store activities
coordinate the collection of stock donations. Financial Management:
Develop and manage budgets for
expenses and revenue.
Analyse sales data and financial reports to identify opportunities for growth and
administration department to ensure accurate and timely financial reporting.
Community Engagement: Build and
Proficiency in inventory management and financial analysis. Exceptional interpersonal and communication
/reporting of aftersales KPIs • Manage customer´s service and spare parts request. • monitor & improve Tertiary qualification in applicable field (i.e., financial, logistics), B Comm or B Tech OR Min of five years
team. The porpose is to translate the business financial plans into category specific sales, margin and market share To develop the annual merchandise financial plan by department for sales, stocks, margins markdowns taking into account key and relevant financial metrics and inputs To partner and support relevant profitability To prepare and continuously monitor financial budgets and forecasts for the departments by store lifecycle and to re-forecast the merchandise financial plans in line with current performance (monthly
team. The porpose is to translate the business financial plans into category specific sales, margin and market share To develop the annual merchandise financial plan by department for sales, stocks, margins markdowns taking into account key and relevant financial metrics and inputs To partner and support relevant profitability To prepare and continuously monitor financial budgets and forecasts for the departments by store lifecycle and to re-forecast the merchandise financial plans in line with current performance (monthly
marketing, processing, acquiring, and general services, from requisition to delivery stage including
of procure to pay
Experience in the financial services sector or IT sector
Strong Negotiation
store operations, uphold exceptional customer service standards, drive sales, and cultivate an atmosphere deliver exceptional sales performance and customer service. Visual Merchandising: Implement visual merchandising effectively, optimizing resources to achieve financial targets. Maintain cleanliness and organization