The ideal candidate will be passionate about customer service, eager to learn, and ready to take on new Develop a deep understanding of company products/services and effectively communicate their benefits to seamless customer experience and achieve company goals. Provide excellent customer service by addressing
Areas: • Present and sell company products and services to current and potential clients • Prepare action to activate and maintain contract services • Manage account services through quality checks and other adherence to goals • Communicate new product and service opportunities, special developments, information stock • Weekly and monthly order taking from customers • Capturing of sales orders on the ERP system follow-up and delivery of orders • Follow up on customer payments prior to new scheduled order taking •
Areas: • Present and sell company products and services to current and potential clients • Prepare action to activate and maintain contract services • Manage account services through quality checks and other adherence to goals • Communicate new product and service opportunities, special developments, information stock • Weekly and monthly order taking from customers • Capturing of sales orders on the ERP system follow-up and delivery of orders • Follow up on customer payments prior to new scheduled order taking •
consumables, media, expertise, knowledge and after sales service all backed by 25 years' experience in the Printing qualifying prospects and managing sales Servicing New and Existing customers/accounts to Obtain orders and establish Prepare Sales presentations by studying different customer types and the various products in the Group portfolio by studying existing and potential volume of customers and focusing on the buying potential in your area products and selling techniques etc. Resolve customer complaints by relaying problems, preparing reports
consumables, media, expertise, knowledge and after sales service all backed by 25 years' experience in the Printing qualifying prospects and managing sales Servicing New and Existing customers/accounts to Obtain orders and establish Prepare Sales presentations by studying different customer types and the various products in the Group portfolio by studying existing and potential volume of customers and focusing on the buying potential in your area products and selling techniques etc. Resolve customer complaints by relaying problems, preparing reports
Accountable for quality, standards, service and desired outputs within inter-related functional areas
/>To implement a market driven differentiated service that builds sustainable competitiveness within
Accountabilities and Outputs
Customer Development
Manage and build customer relationships with Outlet
Drive weekly customer calls per outlet to build effective partnerships and resolve customer issues
correct customer master data captured onto Rapid Trade and is maintained
Achieve customer sales volume
HVAC products and services, providing technical expertise and support to customers, and cultivating long-term strong relationships with existing and prospective customers, including HVAC contractors, architects, engineers demonstrations, and technical training sessions to educate customers on the features, benefits, and applications of internal teams to develop customized HVAC solutions tailored to meet customer needs and project requirements requirements. Provide timely and responsive support to customers, addressing inquiries, resolving technical issues
HVAC products and services, providing technical expertise and support to customers, and cultivating long-term strong relationships with existing and prospective customers, including HVAC contractors, architects, engineers demonstrations, and technical training sessions to educate customers on the features, benefits, and applications of internal teams to develop customized HVAC solutions tailored to meet customer needs and project requirements requirements. Provide timely and responsive support to customers, addressing inquiries, resolving technical issues
Present and sell company products and services to current and potential clients; Prepare action plans to activate and maintain contract services; Manage account services through quality checks and other follow-ups; adherence to goals; Communicate new product and service opportunities, special developments, information reduce stock; Weekly and monthly order taking from customers; Capturing of Sales orders on the ERP system and follow up and delivery of orders; Follow up on customer payments prior to new scheduled order taking;
Present and sell company products and services to current and potential clients; Prepare action plans to activate and maintain contract services; Manage account services through quality checks and other follow-ups; adherence to goals; Communicate new product and service opportunities, special developments, information reduce stock; Weekly and monthly order taking from customers; Capturing of Sales orders on the ERP system and follow up and delivery of orders; Follow up on customer payments prior to new scheduled order taking;