manufacturer.
Job DescriptionReporting to the Customer Relations Manager, the primary purpose of this activities required to provide effective supply and services to our clients. This position also plays an integral parts revenue as well as the increase of the customer service levels.
representations explaining a company's products or services to clients Preparing and developing technical products or services to customers. Discussing equipment needs and system requirements with customers and engineers Collaborating with the sales teams to understand customer requirements and provide sales support. Generating modifying products to meet customers' technical requirements and needs. Helping customers who have problems with
of projects incl. full turnkey, new machines or services including audits under its responsibility to achieve Amortization). The K.A.M. shall actively pursue new customers for diversification. The K.A.M. provides industrial industrial solutions and associated services that meet customers' needs and requirements in terms of performance development roadmap with identified relevant potential customers and promote the company's offering Budgeting and relationship with customers based on trust and professionalism with frequent visits, knowledge of customer pains
initiatives
INVENTORY
CUSTOMER SERVICE
initiatives
INVENTORY
CUSTOMER SERVICE
Performance Areas: Present and sell company products and services to current and potential clients Prepare action to activate and maintain contract services Manage account services through quality checks and other follow-ups adherence to goals Communicate new product and service opportunities, special developments, information reduce stock Weekly and monthly order taking from customers Capturing of sales orders on the ERP system and follow-up and delivery of orders Follow up on customer payments prior to new scheduled order taking Manage
Richards Bay. The Spare Parts Manager reports to the Customer Relations Manager and manages 6 subordinates. activities required to provide effective supply and services to our clients. This position also plays an integral parts revenue as well as the increase of the customer service levels. This position is key for the increase increase of turnover and profitability by increasing customer satisfaction. Spare Parts function Manage the parts and implement a process roadmap to fulfil customer demand. Budgeting and forecasting order intake
projects including full turnkey, new machines or services including audits under its responsibility in order development roadmap with identified relevant potential customers and promote value offering
parts revenue as well as the increase of the customer service levels. Key Responsibilities: Spare Parts parts and implement a process roadmap to fulfil customer demand. Procurement and Supply - Develop suppliers spare parts from overseas suppliers to the end customer with all necessary documentation (commercial invoice compliance of all weekly and monthly reports to customers and business. Requirements: Relevant Tertiary engineering fields, with experience in sales and customer account management. Or, Marketing, Commerce or
projects including full turnkey, new machines or services including audits under its responsibility in order development roadmap with identified relevant potential customers and promote value offering Build and maintain maintain strong business relationships with customers based on trust and professionalism with frequent interaction interaction and understand of customer challenges Manage Key Customer relationships and participate in closing