transport service requirements Daily vehicle routing and scheduling Ensure highest possible customer service and Safety requirements are adhered to Managing service intervals of fleet Daily reporting to management
implement production, productivity, quality and customer-service standards; resolve problems; complete audits; when there are customer operational issues related to equipment quality, customer service, or accidents Communicate customer issues with operations team and devise ways of improving the customer experience
branch, ensuring efficient operations and excellent service delivery. Stock Control Maintain accurate stock deliveries, meeting/exceeding service levels, and resolving delivery queries to customer satisfaction Execute with Planning and Production departments Handle customer complaints and execute effective collections Liaise Liaise with sales to meet and exceed service levels People Management: Foster people efficiencies and
branch, ensuring efficient operations and excellent service delivery. Stock Control Maintain accurate stock deliveries, meeting/exceeding service levels, and resolving delivery queries to customer satisfaction Execute with Planning and Production departments Handle customer complaints and execute effective collections Liaise Liaise with sales to meet and exceed service levels People Management: Foster people efficiencies and
planning and procurement to transportation and customer service, while also leveraging technical expertise costs, and ensure timely delivery of goods and services . Coordinate with suppliers , vendors , and other ensure a smooth flow of materials, products , or services throughout the supply chain. Oversee transportation
planning and procurement to transportation and customer service, while also leveraging technical expertise costs, and ensure timely delivery of goods and services . Coordinate with suppliers , vendors , and other ensure a smooth flow of materials, products , or services throughout the supply chain. Oversee transportation
compliance to systems, processes and controls. Customer Services / Relationship Management - Establish and address required forums / events - Manage client services - Handle escalated problems, enquiries and needs products and services - Maintain excellent client services - Ensure competitive products and services - Ensure suppliers and buyers Excellent Service Delivery - Deliver client services - Handle client enquiries and
turnover and ensure adequate stock levels to meet customer demand. Warehouse Operations: Supervise and coordinate accurate fulfillment of customer orders. Coordinate with sales and customer service teams to prioritize orders track order status and provide visibility to customers. Shipping and Receiving: Manage inbound and outbound
turnover and ensure adequate stock levels to meet customer demand. Warehouse Operations: Supervise and coordinate accurate fulfillment of customer orders. Coordinate with sales and customer service teams to prioritize orders track order status and provide visibility to customers. Shipping and Receiving: Manage inbound and outbound
establish contact, and develop customer relationships; target customers that can help increase market upper management, and/or clients regarding quality service and related issues that affect our ability to meet procedures / forwarding rate proposals based on customer's requirements, work with management team and operating ensure quality and profitable service is delivered based on the customer's SOP. Manage all communications quantify a dynamic and ambitious pipeline of target customers, supported by trade lane based on strategic focus