customer service, operations, administration, pricing tactics, margin management, and financial management • Champion a culture of excellence in customer service and ensure that customer satisfaction is prioritized mechanisms and use insights to continuously improve service delivery. • Lead, manage, and develop a high-performing overall business objectives. • Monitor and analyse financial performance, including sales, expenses, and profitability management strategies to mitigate operational, financial, and regulatory risks. • Drive continuous improvement
contributing to the achievement of production targets, service level agreement- and customer demand requirements Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and Financial Control (10%) Key Performance expenditure monitored – waste minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships external) towards rendering highest quality of services. • Represents the company in meetings with relevant in place. • ER matters attended to. COST AND FINANCIAL CONTROL (10%) • Contributes to the budget preparation
contributing to the achievement of production targets, service level agreement- and customer demand requirements Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and Financial Control (10%) Key Performance expenditure monitored – waste minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships external) towards rendering highest quality of services. • Represents the company in meetings with relevant in place. • ER matters attended to. COST AND FINANCIAL CONTROL (10%) • Contributes to the budget preparation
Responsibilities: Customer Management: Ensure top-notch service by maintaining parts availability, speedy delivery promptly to keep operations running smoothly. Financial Management: Work closely with the finance department manage budgets, monitor cash flow, and ensure financial integrity. Qualifications: Grade 12 & Diploma
external) towards rendering highest quality of services.
irregular expenditure.4. Cost and Financial Control:
wasteful and irregular expenditure. 4. Cost and Financial Control: Contributes to the budget preparation efficient, economical and transparent use of financial and other resources. Monitors and controls expenditure occurs within budgetary limits and the company's financial guidelines, report deviations to direct Manager
wasteful and irregular expenditure. 4. Cost and Financial Control: Contributes to the budget preparation efficient, economical and transparent use of financial and other resources. Monitors and controls expenditure occurs within budgetary limits and the company's financial guidelines, report deviations to direct Manager
supply, quality, reliability, financial stability Ensure that goods or services are purchased from reliable where applicable Description of item, material or service required Ensure that supplier deliver goods in
supply, quality, reliability, financial stability Ensure that goods or services are purchased from reliable where applicable Description of item, material or service required Ensure that supplier deliver goods in