staff's work and service levels meet organizational standards, legal requirements, and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all Maintain communications with internal and external customers – Ops Rooms. Update information management system to ensure accurate information is relayed to customers during breakdown. Accidents to be logged on system accident on system. Customer service is provided Deal with customer inquiries courteously and efficiently
attached. Dispatch correct orders to collecting customers, ensuring PODs are signed electronically. Dispatch verbal communication skills. Experience in customer service will be advantageous. Computer literate. You
efficiency and maintain high standards of customer service. Daily monitoring of all MSC owned vehicles/drivers clear and consistent communication with drivers, customers and other departments, ensuring everyone is informed
efficiency and maintain high standards of customer service. Daily monitoring of all MSC owned vehicles/drivers clear and consistent communication with drivers, customers and other departments, ensuring everyone is informed
optimizing efficiency in order to meet and exceed customer expectations. Key Responsibilities: Manage and regulations Work closely with the sales and customer service teams to ensure timely and accurate order
optimizing efficiency in order to meet and exceed customer expectations. Key Responsibilities: Manage and regulations Work closely with the sales and customer service teams to ensure timely and accurate order
compliment is available, to deliver exceptional customer service (recruiting and selection of qualified employees opportunities
trailer the Responder will arrange for an approved service provider to do the repairs. Provision of regular where the Responder is unsure about a repair or service provider he will immediately liaise with the team information. Assisting with the onboarding of customer details (credit application, subscription details…)
trailer the Responder will arrange for an approved service provider to do the repairs. Provision of regular where the Responder is unsure about a repair or service provider he will immediately liaise with the team information. Assisting with the onboarding of customer details (credit application, subscription details…)