facilitators, assessors, and moderators. Ensure service agreements and project descriptions are up to date IT online support services team. Management and control over student support services team. Essential Requirements
implement customer service strategies, policies, and procedures to ensure the highest level of customer satisfaction satisfaction. Monitor and analyse customer service metrics and KPI'S to identify areas for improvement and Provide regular reports to senior management on customer service performance and make recommendations for improvement finance, or related field. Relevant Financial services qualifications for fit and proper—RE1 and RE5 years' experience in leading customer service teams in the financial services sector. R75 000.00 gross
products and solutions. With a commitment to quality, service, and reliability, they have built a strong reputation and customer-focused Counter Sales Person to join the team Key Responsibilities: Greet customers in a product recommendations and technical advice to customers, helping them find the right solutions for their Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty to our teams including warehouse and logistics to fulfill customer orders and ensure timely delivery. Stay informed
products and solutions. With a commitment to quality, service, and reliability, they have built a strong reputation and customer-focused Counter Sales Person to join the team Key Responsibilities: Greet customers in a product recommendations and technical advice to customers, helping them find the right solutions for their Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty to our teams including warehouse and logistics to fulfill customer orders and ensure timely delivery. Stay informed
their needs. Present and demonstrate products and services effectively, highlighting key features, benefits benefits, and value propositions to potential customers. Prepare and deliver compelling sales proposals, quotes Build and nurture strong relationships with customers, influencers, and key stakeholders, acting as marketing, engineering, and customer service to ensure seamless delivery and customer satisfaction. Stay informed exceeding sales targets and delivering exceptional customer service. Ability to work independently and collaboratively
team. Establish and nurture relationships with customers to facilitate debt collection. Receive and process transactions, including discounts and rebates. Handle customer claims such as damages and pricing discrepancies copy invoices to customers at month-end. Address and resolve queries appearing on customer accounts promptly manner. Prepare monthly customer reconciliations. Familiarity with customer trading terms and processing with policy requirements. Conduct A/R analysis by customer and perform accruals/provisions as needed. Undertake
in accordance with set objectives. Analysing customer requirements to identify value add opportunities according to customer and company requirements. Presenting structured proposals relating to customer requirements excellent professional business relationships with customers. Establishing excellent working relationships vehicle. A strong customer service orientation and the ability to develop strategic customer relationships
in accordance with set objectives. Analysing customer requirements to identify value add opportunities according to customer and company requirements. Presenting structured proposals relating to customer requirements excellent professional business relationships with customers. Establishing excellent working relationships vehicle. A strong customer service orientation and the ability to develop strategic customer relationships
Durban North area is looking for a SaaS / MSP Customer Success Consultant to join their growing team in-office role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and improve point of sale to contract renewal. As a SaaS / MSP Customer Success Consultant, it is your role to be the recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell
performa invoices and tracking deposits from customers / clients and chasing final payments if needed needed. Ensuring final invoices are sent to customers upon job completion and ensuring payment thereof. Assist insurance claims. Perform recons - ensure all closed services per month have been invoiced for. Assist with