Inform the customer immediately if there are any delivery delays Handle and document all queries and customer reports Act on all non-deliveries regarding NDD's and ensure out on delivery Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG Manage the POD process, report
regulations & ensure the proper execution of contracts within the logistics framework. You will be responsible
LOGISTICS MANAGEMENT: Supervise inbound and outbound deliveries and ensure all goods are in order and quality check all customer collections Maintain service delivery and quality. Supervisory Skills/Experience and
LOGISTICS MANAGEMENT: Supervise inbound and outbound deliveries and ensure all goods are in order and quality check all customer collections Maintain service delivery and quality. Supervisory Skills/Experience and
checking, goods checking and acceptance of all deliveries to stock.
communication to customers in terms of expected delivery times, resolving customer queries and driver interaction management. Daily Liaison to stores. Daily Handling delivery queries. Daily Providing assistance to drivers
communication to customers in terms of expected delivery times, resolving customer queries and driver interaction management. Daily Liaison to stores. Daily Handling delivery queries. Daily Providing assistance to drivers
customer centric front line and ensure consistent delivery of excellent Customer service across all departments Customer Service turnaround standards Ensure deliveries to Customers by the couriers are within agreed
Air, Sea and Road from start to invoicing and delivery.
general warehouse management on stock control, delivery scheduling, staff management, health and safety)