and Dispatching of Stock in accordance with Customer Service Level Agreements whilst ensuring that all Picked / Packed / Closed in accordance with client Service Level Agreement (SLA). -Receipts: Ensure pre-alerts work procedures to functional teams. Ensure that service suppliers to the function are not exposed to hazards
and Dispatching of Stock in accordance with Customer Service Level Agreements whilst ensuring that all Picked / Packed / Closed in accordance with client Service Level Agreement (SLA). -Receipts: Ensure pre-alerts work procedures to functional teams. Ensure that service suppliers to the function are not exposed to hazards
Executes parts sales Provides advice to the customer Address customer issues, and escalate unresolved issues Generates backorder report Executes Parts Returns from customer Prints credit note reports for review by management
software
procurement software Excellent communication and customer service skills Technically minded and passionate about
emphasis on telecommunications skill. Excellent customer service skills. Analytical, pro-active, organised
staff pick the correct stock to be dispatched to customers
stocks Allocating stock to customers and technicians Ensuring all customers orders are sent out complete
Responding to customer queries and requests; Secure new business; Ensure that rates quoted are accepted
Responding to customer queries and requests; Secure new business; Ensure that rates quoted are accepted