the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when
an opportunity for a Senior Technical Manager: Service Support to join the Mining Division based at the approves monthly reports related to outsourced services Liaises with and fosters sound ethical stakeholder projects Remains abreast of product ranges at customer sites which require major interventions Leads Leads and directs quality of technical service with regard to large scale technical projects Engages with cross border regions with regard to Technical Service Support QUALIFICATIONS: Degree/ Diploma in Management
to ensuring customer satisfaction across various sectors including businesses, governments, educational aptitude, excellent communication skills, and a customer-focused approach. As a Technical Support Specialist support to their customer onsite, resolving technical issues, and ensuring a positive customer experience. Responsibilities: Provide technical support to customers via phone, email, chat, or in-person; Diagnose further investigation and resolution; Document all customer interactions, including details of inquiries,
the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when
solutions for effective routine maintenance and repair services to all departments within the Group. Providing and planned maintenance Liaising with various service providers Troubleshooting equipment breakdowns environment Proven project management experience A Government Certificate of Competence - advantageous Excellent
capturing customer orders, and providing customer service support. Customer Service: Handle customer inquiries positive experience. Daily duties include answering customer calls and emails, resolving issues, and providing
capturing customer orders, and providing customer service support. Customer Service: Handle customer inquiries positive experience. Daily duties include answering customer calls and emails, resolving issues, and providing
client is looking for a Key Account Manager to service Commercial Clients in the Gauteng region. The successful and ideally come from the packaging industry. Service exisiting key accounts. Regular Client visits to to foster relationships. Quotations, based on customer requirements and follow-through thereafter. Consistently Consistently achieves sales targets. Attends to all customer queries, and ensures prompt response / action action. Documents and uploads details pertaining to customer meetings / queries / etc. Completion and submission
client is looking for a Key Account Manager to service Commercial Clients in the Gauteng region. The successful and ideally come from the packaging industry. Service exisiting key accounts. Regular Client visits to to foster relationships. Quotations, based on customer requirements and follow-through thereafter. Consistently Consistently achieves sales targets. Attends to all customer queries, and ensures prompt response / action action. Documents and uploads details pertaining to customer meetings / queries / etc. Completion and submission
on online platforms – Advantageous Proven customer service skills Strong analytical skills Excellent promote and sell products to new and existing customers Conducting market research and ongoing Competitor communicating with customers Creating and maintaining a database for current and potential customers Preparing Preparing and sending quotes to customers Following up with customers on sales inquiries submitted and requested requisitions Preparing and sending invoices to customers Ensuring all online orders are paid for before