contributing to the achievement of production targets, service level agreement- and customer demand requirements Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and Financial Identifies and reports risks or areas of concern to management within own department and area of responsibility regulations and procedures. • Risks reported to Manager. • Availability of documentation and records. • expenditure monitored – waste minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships
experience advantageous. Import Operations Management: - Oversee and manage all sea freight import operations import transactions and related documentation. - Manage the import clearance process, ensuring timely submission 3. Cost Management: - Negotiate freight rates and contracts with shipping lines and service providers collaborative and high-performance work environment. - Train and mentor team members on best practices and industry negotiation and contract management skills. - Excellent organizational and time management abilities. - Proficiency
experience advantageous. Import Operations Management: - Oversee and manage all sea freight import operations import transactions and related documentation. - Manage the import clearance process, ensuring timely submission 3. Cost Management: - Negotiate freight rates and contracts with shipping lines and service providers collaborative and high-performance work environment. - Train and mentor team members on best practices and industry negotiation and contract management skills. - Excellent organizational and time management abilities. - Proficiency
Coordinate monthly physical count of stock Manage integrated management system documentation and compliance Assist with new projects for DMAT improvements Train and motivate team Preparation of monthly shift schedules Safety Ability to be self-manage and multitask Ability to lead and manage the performance of others
accordance with Disciplinary Actions. Immediate manager is kept informed about activities, progress, results schedules, operations policy, procedures, and revenue management (The performance of scheduled and unscheduled break/road fitness test. Assuring that staff's work and service levels meet organizational standards, legal requirements company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all Handling of accident investigations. Continues risk management evaluation. Daily Briefing and De-briefing Ensure
team. The ideal candidate will be responsible for managing daily Proof of Delivery (POD) administration, capturing waybills, and providing basic customer service. If you have a background in transport and logistics providing exceptional service to their clients Daily POD Administration: Manage and administer Proof of of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries and friendly and professional manner. Consignment Management: Capture all consignments (inbound and outbound)
team. The ideal candidate will be responsible for managing daily Proof of Delivery (POD) administration, capturing waybills, and providing basic customer service. If you have a background in transport and logistics providing exceptional service to their clients Daily POD Administration: Manage and administer Proof of of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries and friendly and professional manner. Consignment Management: Capture all consignments (inbound and outbound)
Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally of import shipments with Operations Manager / Warehouse manager Calculation of Costings for Imported
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will will oversee the coordination and management of the entire freight forwarding process, ensuring timely and maintain high standards of service delivery. Operational Management Coordinate and monitor the movement international shipping regulations and company policies. Manage and oversee the end-to-end documentation process
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will will oversee the coordination and management of the entire freight forwarding process, ensuring timely and maintain high standards of service delivery. Operational Management Coordinate and monitor the movement international shipping regulations and company policies. Manage and oversee the end-to-end documentation process