background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
economic fortunes of Africa”. Finance Support Services Division has a vacant post for a Supervisor: Warehousing
to Manage Engine tickets assigned by the ODM Help Desk· Ensure tickets assigned to you are accurate and operational changes Good time management skills Customer Service orientated Driver's License Ability to solve problems
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compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
eliminate inventory losses. Liaison between Customers, Service providers, Sales Team & internal stakeholders regular intervals Responsible for Distribution Services Delivery Scheduling with Customers & Internal Co-ordinating & liaising with Transport / Logistics Service Providers on Distribution Co-Ordinating with Internal Fleet Management Asset Care for Fleet of Vehicles Service & Maintenance for total Fleet Upkeep & Distribution Cost Liaising with service providers on Fleet for Services, Maintenance & general upkeep
top-notch customer service, this opportunity is for you Lead fabrication department, service technicians, and Conduct biannual KPI reports with workshop and service staff. Provide in-house training to ensure comprehensive Conduct regular site and customer visits to uphold service standards. Assist in branch operations to ensure
clients Service Level Agreement (SLA)
Rate Updates Carrier Haulage Market our clients' services and develop solutions for client requirements are performing to agreed service level standards Service Level Agreements Service Level Agreements Updates