of hotel operations to ensure exceptional guest service and efficient management of daily activities at to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants Guest Experience: Collaborate with various departments to create and maintain exceptional guest experiences Ensure that high-quality guest services are provided by all departments, meeting or exceeding guest expectations Management: Work closely with the Head Office Accounts department and executive to develop and manage budgets for
extensive range and outstanding quality products and service We offer delicious fresh meat, along with the best and customer service. They will be comfortable in providing support to various departments including sales disciplinary measures, etc. Customer relations, services, orders, complaints, feedback, etc. Procurement: and butchery department. Overseeing and performing of hygiene, equipment, customer service, etc. training reviewing staff as required. Assisting Marketing department with marketing the company and its products to
extensive range and outstanding quality products and service We offer delicious fresh meat, along with the best and customer service. They will be comfortable in providing support to various departments including sales disciplinary measures, etc. Customer relations, services, orders, complaints, feedback, etc. Procurement: and butchery department. Overseeing and performing of hygiene, equipment, customer service, etc. training reviewing staff as required. Assisting Marketing department with marketing the company and its products to
ensuring that these are properly managed. Update department databases/data capturing. Importing monthly Dineplan submission of monthly invoices to the accounts department. Diary management, including arranging and coordinating coordinating meetings for various departments, driver's delivery/collection schedule. Office maintenance submission of monthly invoices to the accounts department. Monthly stock takes for boutique. Ensure stock with suppliers. Guest House Liasing with Events Department and Perfect Hideaways regarding enquiries and
ensuring that these are properly managed. Update department databases/data capturing. Importing monthly Dineplan submission of monthly invoices to the accounts department. Diary management, including arranging and coordinating coordinating meetings for various departments, driver's delivery/collection schedule. Office maintenance submission of monthly invoices to the accounts department. Monthly stock takes for boutique. Ensure stock with suppliers. Guest House Liasing with Events Department and Perfect Hideaways regarding enquiries and
ensuring that these are properly managed. Update department databases/data capturing. Importing monthly Dineplan submission of monthly invoices to the accounts department. Diary management, including arranging and coordinating coordinating meetings for various departments, driver's delivery/collection schedule. Office maintenance submission of monthly invoices to the accounts department. Monthly stock takes for boutique. Ensure stock with suppliers. Guest House Liasing with Events Department and Perfect Hideaways regarding enquiries and
and controls the daily operations of the FOH department. They ensure that the standards of The Royal effectively throughout the hotel. Ensure all departments are aware of guests' needs, changes and daily basis
essential. Experience required: Experience in the service industry especially in dealing with guests and functions, operation, and mission of the specific department Better than average written and spoken communication preferred Demonstrated ability to lead and develop a department and lodge staff members Demonstrated knowledge lodge and brand are taken to the next level of service standards Overall Responsibility for budget creation meeting with Assistant Lodge Manager and Heads of Department to discuss the daily plan, including arrivals
aspects of the lodge, ensuring exceptional customer service, and maintaining high standards of quality and Food, Beverage and Kitchen Departments Oversee the Housekeeping department. Handling Front Office Oversee Focus of Guest experience delivery from each department Physically fit, sober habits and in good health
aspects of the lodge, ensuring exceptional customer service, and maintaining high standards of quality and Food, Beverage and Kitchen Departments Oversee the Housekeeping department. Handling Front Office Oversee Focus of Guest experience delivery from each department Physically fit, sober habits and in good health