to enable customer service, suggestive and up-selling Driving speed with service standards within all Coach/Operations Manager Liaise with local cash management service providers to ensure that sound relationships prevail prevail. All local cash management service providers to be engage d with under umbrella agreement of RSC transfers of stock ensuring valid reason for such and correct ordering procedures Ensure restaurants have required of stationary and small wares Liaise with all service providers as and when required to assist restaurants
Switchboard Operator with a passion for service excellence whilst maintaining standards and meeting ensure that all incoming calls are directed to the correct extensions/departments, and assist guests with guests' parcels/couriers, ensure they are charged correctly and dispatched, and assist with booking restaurants weekends will ensure that we can together deliver a service that exceeds expectations.
Closing
are at the correct levels to meet the different volumes of business
- Ensure that waiters, room service staff, and barmen are always correctly and smartly dressed, offering offering professional and courteous service, while maintaining clean and well-kept restaurants and cloakrooms and ensuring prompt, standards-compliant room service orders and impeccable table appointments, including and safety measures.
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
information is added and correct in the system to ensure staff are paid correctly.
Rostering staff
such that Africa airline pricing is accurate, correct & maintained.
Key Interfaces:
presentations and confirm and update menu and service costs for customer.
have a passion for wine and outstanding guest service skills.
RESPONSIBILITIES:correct;
available
Duties:-