improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance
activities to ensure an efficient and smooth food service.
maintain desired food cost percentage. Customer Service and Collaboration: Interact with customers to ensure special requests or complaints. Collaborate with service staff to communicate menu changes, dish availability
while maintaining high standards of quality and service. In collaboration with senior management, development resolving guest complaints, and addressing any service issues promptly. Monitoring and analysing financial
competencies, ensuring they deliver exceptional service, and maintaining high operational standards. Requirements:
housekeeping, maintenance, and food and beverage services.
is a trusted, multiple award winning, and full service, international hospitality company operating in
co-operative manner
- High standards of service excellence and a passion for the industry
-
experience in hospitality /guest interactions and service.
Ensure the hotel maintains high standards of service and cleanliness. Develop and implement marketing