important. Grade 12 (Matric) certificate FAIS compliance RE5 an advantage A valid Driver's licence and
stakeholders/clients
members are motivated to perform at their highest level. Ensure that the physical working space is conducive resources and tools of trade eg seating, headsets Level of Authority • The job holder ensures that the team mentor and drive people development; ensure high levels of employee engagement • Strong and adaptable communication defining performance standards and meeting service levels; manage resources; good time management • Coaching Qualification Required) Grade 12 or equivalent NQF4 level qualification Tertiary education in Sales / Marketing
maintaining high levels of customer service. Endeavour to provide all customers with the best level of customer requirements are followed whilst maintaining high levels of customer service; Set high-quality standards Identify and escalate any potential breach of service level or risk where possible mitigating breach and managing passion to deliver excellent service with service level management and experience; Previous people management
environment, receiving inbound calls
- High energy levels and a proactive approach to achieving targets
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include
nsive support during incubation to ensure high levels of success in our dynamic operation