Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part verbal communication skills. Provide sound customer service within a technical product environment. Excellent Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements
requirements, customer queries and complaints
Arrange and co-ordinate service attendances for equipment servicing
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
suitably qualified and experienced internal customer service representative to join their team in Pinetown for the following: Delivering sales in line with customer budgets and forecasts – OTIF defective free delivery as well as managing the recollect and supply of customer IBC packaging requirements. Must have a relevant At least 4 years' experience in an internal/customer service role is required. Packaging expereince would
Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part verbal communication skills. Provide sound customer service within a technical product environment. Excellent Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving
suitably qualified and experienced internal customer service representative to join their team in Pinetown for the following: Delivering sales in line with customer budgets and forecasts – OTIF defective free delivery as well as managing the recollect and supply of customer IBC packaging requirements. Must have a relevant At least 4 years' experience in an internal/customer service role is required. Packaging expereince would
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
Geographic area (KwaZulu-Natal). Ensure ultimate customer satisfaction for both internal and external clients functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective the required coverage and frequency as per the customer classifications. • Assisting with system upgrade VeriClaim experience. Previous experience working in a customer facing department would be anadvantage Skills constantly changing environment Customer focused & ability to build customer relations. • Effective management