We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” knowledge and performance level. Qualification: Matric Must have a minimum of a standard grade C aggregate personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
Gauteng
Requirements:
customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional inbound calls and assist as far as possible. Maintain a high first contact resolution rate, without compromising the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment relevant product and service targets • Completed Matric (Grade 12) • 2-3 years' people management experience
Day to day: Handle inbound phone calls from passengers and return calls through a cloud-based phone system outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls while being able to
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience