role:
service representatives Providing introductory information to new customers Ensuring that customers are technical explanation of products, services or systems to internal or external customers or clients Explanation such as solar equipment, batteries, plugs, alarm systems, and inverters. Computer Skills: Proficient in industry. Education: Matric certificate (Grade 12). Diploma in logistics, supply chain, business management management, or electronics. Provident fund for financial security. Transport allowance to assist with commuting
CRM system by creating jobcards Daily follow up of non completed jobcards by obtaining information as of spares used and other repair data on the CRM system Invoicing of jobcards where repair services rendered manager informed when needed but takes initiative to expedite Accurate data capturing on financial and CRM CRM system Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer repair field
vital role in handling customer interactions and financial transactions. This position is ideal for individuals individuals adept at customer service, focusing on financial management, issue resolution, and team development invoices, sending mandates, and ensuring all financial setups are correct Customer interaction (15%): serve as the primary point of contact for complex financial disputes Outstanding rental management (15%): in recovering dues System and statement maintenance (10%): keep financial systems like Zoho CRM/Click
Relationship management with our top producing financial advisors • Active case/pipeline management • Provide gathering and researching information; assembling and forwarding information; verifying customer's understanding understanding of information and answer • Meet with external parties (DD/IFA) when the need arises • Assist with the organisation's services and product information when requested • Processing administrative requests certificate • Relevant tertiary qualification; diploma/degree beneficial Your experience: • You must have
Relationship management with our top producing financial advisors • Active case/pipeline management • Provide gathering and researching information; assembling and forwarding information; verifying customer's understanding understanding of information and answer • Meet with external parties (DD/IFA) when the need arises • Assist with the organisation's services and product information when requested • Processing administrative requests certificate • Relevant tertiary qualification; diploma/degree beneficial Your experience: • You must have
group of companies. Address inquiries, provide information, and assist with various requests to enhance experience with monitoring and managing access systems and software would be a great advantage. Must be standards. Matric and a post graduate degree or diploma relating to a commercial or managerial qualification
communication (telephonic and/or other) to keep clients informed on progress in resolving their complaints Creating failure and recommend corrective action Creating a system to generate statistics to: Determine why complaints Establish trends and set up alerts Create a tracking system to assess which channels have been used to resolve
– Client liaison – Confirming clients information on the system – Taking and placing of orders – Administration