intuition: Our customers and products involve financial and technical aspects, so you should be apt to the right questions to gather the necessary information, as you will deliver value to customers. Strong
Welcome customers and capture the relevant information, assuring that client needs are addressed.
Check customer.
Keep customers up to date about information on status of the vehicle.
Handle queries
on promise. Work on Syspro. Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg
numbers).
telephone numbers). Compile and deliver accurate, informative reporting to BU Sales Teams on daily/weekly and
telephone numbers). Compile and deliver accurate, informative reporting to BU Sales Teams on daily/weekly and
shift) so that the agent is prepared and has all IT systems open in order to receive and begin attending to Customer service experience. • Call Management Systems. • Understanding of warehouse operating procedures
shift) so that the agent is prepared and has all IT systems open in order to receive and begin attending to Customer service experience. • Call Management Systems. • Understanding of warehouse operating procedures
them throughout the service process. Providing information about services, pricing, and timelines in a clear
them throughout the service process. Providing information about services, pricing, and timelines in a clear