role:
returning students by means of the programme information presentations, on overview of pertinent academic Attends informal meet-and-greet sessions with students. Facilitates Programme information Session by life on campus. Facilitates follow-up Programme information Sessions by way of email broadcasts that occur that drip feed policy and procedure related information to the students as is deemed necessary by the to canvas student concerns and share relevant information. Provides assignment submission support with
within the clients SLA. Updating the call logging system. Scheduling and following up with the Technicians with an IT admin support environment. Diploma/ Degree in Information Technology or relevant qualification
COMPETENCIES: ● Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will keyboard skills – for accurate data input into the system; ● Good telephone etiquette, a team player; good
peer competitors • Meet and exceed stipulated financial targets as per mandates • Optimize operational policies and procedures, external regulations, and information security standards • Collect and provide data and Experience) • Grade 12/ Matric • A Degree/Diploma in any related field will be an advantage. • 3 function, process in a Call Centre Environment • Systems. • Track record of Coaching a Team • Good written
a record of these
industry and healthcare coding systems Understand processes and systems used in the execution of practice official language Qualifications and Experience National Senior Certificate (Matric), tertiary qualification client service role, within the healthcare and/or information technology sectors A minimum of 3 years of coding versatile and comprehensive understanding of various systems A proven track record of navigating and optimising
industry and healthcare coding systems Understand processes and systems used in the execution of practice official language Qualifications and Experience National Senior Certificate (Matric), tertiary qualification client service role, within the healthcare and/or information technology sectors A minimum of 3 years of coding versatile and comprehensive understanding of various systems A proven track record of navigating and optimising
accurate enrolment advice to prospective students nationally and internationally; Taking charge of inbound contacts made in the Customer Relationship Management system; Following up phone and email enquiries to convert desire to help potential students with accurate information and advice; Confident user of email software
accurate enrolment advice to prospective students nationally and internationally; Taking charge of inbound contacts made in the Customer Relationship Management system; Following up phone and email enquiries to convert desire to help potential students with accurate information and advice; Confident user of email software