Call Centre Quality Coach Jobs in South Africa - Page 2
Team Manager Bloemfontein
Santam Insurance - Head Office
South Africa
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre have an opportunity available for a Team Manager The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) customer experience. Inspires, leads, engages, coaches, develops and motivates a team of dynamic and successful performance in the contact centre through the achievement of agreed quality assessment ratios and turn-around
share this job on whatsappAssociate Consultant Port Elizabeth
Rainmaker Acquisiton CcPort Elizabeth
R5000 - R6000 per month focus of your role will be to perform outbound calls for confirmation of cover and other questions that underwriting teams and you may also be involved with the quality assurance of all captured information your colleagues health-related terminology is preferable • Previous call centre or customer service experience is preferable organised and have administrative skills • You are quality driven • You have the ability to pay attention
Associate Tele-underwriting Consultant - Port Elizabeth - Afrikaans Speaking R5000 - R6000 Per Month
Rainmaker Acquisiton CcPort Elizabeth
R5000 - R6000 per month focus of your role will be to perform outbound calls for confirmation of cover and other questions that underwriting teams and you may also be involved with the quality assurance of all captured information your colleagues health-related terminology is preferable • Previous call centre or customer service experience is preferable organised and have administrative skills • You are quality driven • You have the ability to pay attention
Sales Development Representative Randburg
Real PromotionsRandburg
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
Customer Service Consultant Umhlanga
RechargerSouth Africa
7k Position has become available within the Support Centre, to ensure customer service responsibilities for are resolved timeously and to a high degree of quality. The successful candidate must possess interpersonal multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Customer Service Consultant (evening Shifts) 7k
RechargerSouth Africa
7k Position has become available within the Support Centre, to ensure customer service responsibilities for are resolved timeously and to a high degree of quality. The successful candidate must possess interpersonal multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Pre Authorisation Consultant Faerie Glen
Bestmed Medical SchemeFaerie Glen
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
Client Service Administrator
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Client Service Administrator Cape Town
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Service Consultant Gqeberha, South Africa
Staff UnlimitedSouth Africa
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
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