Purpose: To provide a professional prompt service to export shippers in respect of their shipments and functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance for inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction prompt resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day or night, weekends
play a vital role in ensuring exceptional customer service and maintaining the highest quality standards non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous). Must evaluate customer interactions, provide feedback, and report to campaign team leaders. Handle customer service and polite manner. Demonstrate excellence in customer service by achieving specified performance standards standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
play a vital role in ensuring exceptional customer service and maintaining the highest quality standards non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous). Must evaluate customer interactions, provide feedback, and report to campaign team leaders. Handle customer service and polite manner. Demonstrate excellence in customer service by achieving specified performance standards standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team someone with exceptional skills to engage with customers and drive sales.
Key Responsibilities:
customers to promote products and services
- Provide exceptional customer service by addressing
opportunities
- Maintain accurate records of customer interactions and transactions
Requirements:
primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound results as per Service Level Agreement targets / timelines will be key, with focus on Customer Satisfaction primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound results as per Service Level Agreement targets / timelines will be key, with focus on Customer Satisfaction
primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound results as per Service Level Agreement targets / timelines will be key, with focus on Customer Satisfaction primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound results as per Service Level Agreement targets / timelines will be key, with focus on Customer Satisfaction
improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities: improve performance and customer service skills.
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance