increase the profitability of the reservations department, by ensuring the team of sales consultants is guidance, promoting high-quality and efficient service levels for clients and agents; and to assist the difficulties that the consultants may have Ensuring correct sales and office procedures are followed Managing
financial and support services sectors. We are FIRST in car hire and FIRST in service A vacancy currently the FIRST brand? Provide exceptional customer service. Provide accurate and timeous information to our providing coaching & counselling as required. The correct application of all rental process procedures. Daily regarding service excellence, adherence to policies & procedures. a Car Rental Operations service environment
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance for Customer Support: Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting customers with product or service-related issues. Answering Calls: Handle inbound and/or up-to-date knowledge of the company's products, services, policies, and procedures to provide accurate
"plug and play" Service Advisor, in other words, they need a Service Advisor to hit the ground
candidate will have extensive experience as a Service Advisor within a franchised premium brand motor
/>Matric Certificate
Completed Certified Service Advisor Certificate
A valid Drivers License
Must have at least 3 years of Service Advisor experience in a franchised premium brand motor
motor dealership
Above average customer service skills
Exceptionally well groomed and presented
calls to obtain new customer business as well as service existing customers.
To provide proactive customer
customer support, inform them about new products or services, and collect feedback for a database.
and collections, ensuring exceptional customer service, and maintaining accurate records. If you thrive tertiary education will be an advantage Customer service experience essential DUTIES: Walk In Clients: Minimum tertiary education will be an advantage Customer service experience essential Deliveries/Collections: Minimum will be an advantage Customer service experience essential Customer Service: Scanning of Invoice/POD Transfer
and collections, ensuring exceptional customer service, and maintaining accurate records. If you thrive tertiary education will be an advantage Customer service experience essential DUTIES: Walk In Clients: Minimum tertiary education will be an advantage Customer service experience essential Deliveries/Collections: Minimum will be an advantage Customer service experience essential Customer Service: Scanning of Invoice/POD Transfer
To provide the required level of customer service to Clicks Group customers, to increase customer loyalty various mailboxes within the Clicks Group Customer Service Environment. Submit weekly reports to the Team Experience: 5 years' experience in a customer service environment. 2 years' experience in a Contact Centre and Knowledge: Consumer Protection Act Customer Service Principles Protection of Personal Information Act and one other South African language Customer Service Orientation Demonstrated flair for troubleshooting
To provide the required level of customer service to Clicks Group customers, to increase customer loyalty various mailboxes within the Clicks Group Customer Service Environment. Submit weekly reports to the Team Experience: 5 years' experience in a customer service environment. 2 years' experience in a Contact Centre and Knowledge: Consumer Protection Act Customer Service Principles Protection of Personal Information Act and one other South African language Customer Service Orientation Demonstrated flair for troubleshooting