role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their journey, internal advocate to the other departments, liaison between clients and company to ensure glue between all internal departments, working with the relevant departments to ensure clients reach their Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri)
KZN branch. Matric and 5 years customer service working experience is required Word, Excel and Powerpoint managing Jobs on internal system (SMS) Creating of work procedures and instructions Commercial control of monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container Management replacement or acquisition of assets Service Department Fleet Control and Maintenance, including requesting engineer/apprentice pool Asset control for Customer Service department Operational assistance to the Technical Advisors
KZN branch. Matric and 5 years customer service working experience is required Word, Excel and Powerpoint managing Jobs on internal system (SMS) Creating of work procedures and instructions Commercial control of monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container Management replacement or acquisition of assets Service Department Fleet Control and Maintenance, including requesting engineer/apprentice pool Asset control for Customer Service department Operational assistance to the Technical Advisors
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
managing Jobs on internal system (SMS)
Creating of work procedures and instructions
Commercial control
annual, etc.),
Asset control for Service department, including Asset count, Tool container Management
replacement or acquisition of assets
Service Department Fleet Control and Maintenance, including requesting
pool
Asset control for Customer Service department
Operational assistance to the Technical
demonstrations as needed. • Maintaining a current working knowledge of all healthcare related issues and experience. Previous experience working in a customer facing department would be anadvantage Skills and Functional Requirements: • Excellent understanding and working knowledge of all functionalities on VeriClaim. confident, positive, and enthusiastic approach to work. • Ability to demonstrate flexibility, and adaptability
demonstrations as needed. • Maintaining a current working knowledge of all healthcare related issues and experience. Previous experience working in a customer facing department would be anadvantage Skills and Functional Requirements: • Excellent understanding and working knowledge of all functionalities on VeriClaim. confident, positive, and enthusiastic approach to work. • Ability to demonstrate flexibility, and adaptability
in a rapidly scaling Support Centre. Required to work independently as well as part of various teams and problem-solving ability. Ability to work individually or as a team. be comfortable working in a fast-paced environment
in a rapidly scaling Support Centre. Required to work independently as well as part of various teams and problem-solving ability. Ability to work individually or as a team. be comfortable working in a fast-paced environment