Jobs in

Hollard Call Centre Jobs in Johannesburg, Gauteng - Page 2

Jobs 11-20 of 29

Retention Consultant Randburg NEW

 TrackerRandburg

Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage


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Retention Consultant X 3 Positions NEW

 TrackerRandburg

Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage


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Sassa - Team Coach

Randburg  Negotiable

Contact Centre Team Coach

Based expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent revious Team Coach experience within a Contact Centre environment (Customer Service /Messaging highly


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  • Collections Agent Bryanston

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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    Device Collections Agent Market Related.

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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    M-kopa Team Coach

    Randburg  Negotiable

    expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent m leader experience 1-2 years within a Contact Centre environment
  • Good performance management


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  • M-kopa - Quality Analyst

    Randburg  Negotiable

    languages

    Off Site Cctv, Alarms Monitoring Control Room Operators, Analysts, Controller NEW

     Blackops Security SolutionsNorth Johannesburg  Attractive packages with fringe benefits

    individual to join their Security team as a Control Centre Analyst/Operator. The successful incumbent will Control Centre Analyst /Operator's primary purpose is to provide support to the Control Centre Team Leader reporting on what is recorded. Outbound/Inbound calls. Dispatch of law enforcement/response companies


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    Customer Care Coordinator

    Sandton

    through tracking and feedback.

  • Assist with call centre activities - dealing with incoming customer complaints


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  • Customer Care Coordinator

    Sandton

    responses, and feedback.

  • Assist with call centre activities - dealing with incoming customer complaints


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