thrive in a fast-paced environment, we want to hear from you. What We Offer: Competitive Salary: Enjoy a training programs to ensure your success. Positive Work Environment: Join a team that values collaboration details and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction
thrive in a fast-paced environment, we want to hear from you. What We Offer: Competitive Salary: Enjoy a training programs to ensure your success. Positive Work Environment: Join a team that values collaboration details and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction
Email / Internet).
3yrs+ previous working experience as a Service Advisor is essential.< necessary authority to do so.
Collect payments from customers that are due, prior to handing back the
customer outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and Life insurance industry Previous experience in working with client and/or intermediary service providers
customer outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and Life insurance industry Previous experience in working with client and/or intermediary service providers
manner Any other duties as assigned by the company from time to time Matric FAIS Compliant Customer Service of daily interaction with all clients Ability to work within an established team Excellent analytical and pays mindfulness Resilient: must be able to work under constant measurement and pressure Effectively
manner Any other duties as assigned by the company from time to time Matric FAIS Compliant Customer Service of daily interaction with all clients Ability to work within an established team Excellent analytical and pays mindfulness Resilient: must be able to work under constant measurement and pressure Effectively
outcomes. • Provide insight on customer feedback from complaints, escalations, and surveys (internal and post-graduate qualification • Previous experience in working with client and/or intermediary service providers attention to detail and quality driven • Ability to work effectively with others and contribute to team task
outcomes. • Provide insight on customer feedback from complaints, escalations, and surveys (internal and post-graduate qualification • Previous experience in working with client and/or intermediary service providers attention to detail and quality driven • Ability to work effectively with others and contribute to team task
the agreed targets and turnaround times. You'll work closely with members of the various back-office co-ordination (which may require after hours and weekend work) • Assist with service recovery and client apologies complaints • Answering/responding to inbound contact from customers professionally and responding to customer