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individual to join their Security team as a Control Centre Analyst/Operator. The successful incumbent will Control Centre Analyst /Operator's primary purpose is to provide support to the Control Centre Team Leader reporting on what is recorded. Outbound/Inbound calls. Dispatch of law enforcement/response companies
through tracking and feedback.
responses, and feedback.
directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives customer questions about service outcomes and consulting with technicians when necessary. Informing customers bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
salon based at the bustling The Ridge Shopping centre in Radiokop is looking for hairdressers. An Important
Roodepoort, Johannesburg. Company Name: Town Square Centre. Beauty Therapist Required: Min 2 years experience
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
matching
Consult with new and existing customers on upcoming projects
Consult and assist internal
with in a professional and factual manner
Consult and advise customers on technical specifications