Jobs in

Absa Call Centre Jobs in Johannesburg - Page 2

Jobs 11-20 of 32

Sassa - Team Coach

Randburg  Negotiable

Contact Centre Team Coach

Based expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent revious Team Coach experience within a Contact Centre environment (Customer Service /Messaging highly


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  • Retention Consultant

     TrackerRandburg

    a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker


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    Retention Consultant Randburg

     TrackerRandburg

    a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker


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    Collections Agent Bryanston NEW

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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    Device Collections Agent Market Related. NEW

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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    M-kopa Team Coach

    Randburg  Negotiable

    expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent m leader experience 1-2 years within a Contact Centre environment
  • Good performance management


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  • Bmw Team Leader NEW

    Midrand  Negotiable

    expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent Team leader experience 1-2 years within a Contact Centre environment (Customer Service /Messaging highly


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  • M-kopa - Quality Analyst

    Randburg  Negotiable

    languages

    Customer Care Coordinator

    Sandton

    through tracking and feedback.

  • Assist with call centre activities - dealing with incoming customer complaints


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  • Service Consultant Sandton

     Rainmaker Acquisiton CcSandton

    complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience


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