Jobs in

Information Technology Support Services Jobs in South Africa - Page 3

Jobs 21-30 of 32

Car Rental Agent Boksburg

 Speedy PlacementsBoksburg  R8000-R12000

any damage. Promote and upsell additional services and inform customers about promotions. Maintain accurate inquiries. Matric. 2 Years experience in customer service or sales, preferably in car rentals. Strong communication


Whatsapp button share this job on whatsapp

Call Centre Agent Claremont

 Quest Staffing SolutionsClaremont  R40 per hour

issues to supervisors. Provide product and service information to customers Matric Must have Call centre


Whatsapp button share this job on whatsapp

Call Centre Agent- Claremont- Contract Position R40 Per Hour

 Quest Staffing SolutionsClaremont  R40 per hour

issues to supervisors. Provide product and service information to customers Matric Must have Call centre


Whatsapp button share this job on whatsapp

Operations Manager/industrial Engineer

Pretoria  50000 Monthly

customer satisfaction

  • Analyze statistics on service levels, handle times, abandon rates etc. and identify models to forecast workload, staffing needs, and service levels
  • Design and implement performance rocess optimisation
  • Training
  • Supporting of hardware devices
  • Stakeholder mana


    Whatsapp button share this job on whatsapp

  • Junior Quality Assurance/quality Control Agent Market Related NEW

     Smartops LtdSouth Africa

    convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related


    Whatsapp button share this job on whatsapp

    Quality Control Agent Centurion NEW

     Smartops LtdSouth Africa

    convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related


    Whatsapp button share this job on whatsapp

    Retention Consultant

     TrackerRandburg

    achieved and maintained. Tracker requires the services of Retention consultant in the Retention department Department are handled efficiently and in line with service level agreements and standards. Action e-mail requests received Resolving all cancellations and customer service queries and/or concerns according to the relevant the SLA requirements. Address general product information enquiries timeously and accurately. Update customer Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history,


    Whatsapp button share this job on whatsapp

    Retention Consultant Randburg

     TrackerRandburg

    achieved and maintained. Tracker requires the services of Retention consultant in the Retention department Department are handled efficiently and in line with service level agreements and standards. Action e-mail requests received Resolving all cancellations and customer service queries and/or concerns according to the relevant the SLA requirements. Address general product information enquiries timeously and accurately. Update customer Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history,


    Whatsapp button share this job on whatsapp

    Manager: Base Airports

    Durban

    authorise purchases and invoices for Passenger Services, Crew and Technical;

  • Manage costs in respect t cost saving initiatives and manage external service provider relationships;
  • Attend to common airport;
  • Coordinate regular audits to ensure service and safety standards are of the highest quality;
  • Ensure customer service KPI as directed by Management and NPS;
  • Ensure that the external service provider/s provider/s align their customer service standards with that of FlySafair's standards;
  • Provide leadership


    Whatsapp button share this job on whatsapp

  • Sassa - Team Coach

    Randburg  Negotiable

    inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Set needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on within a Contact Centre environment (Customer Service /Messaging highly advantageous)
  • Good performance meeting targets and achieving premium customer service
  • Positive attitude to work.
  • Â


    Whatsapp button share this job on whatsapp

    Sign up for Free Job Alerts

    Average Annual Salary

    for Information Technology Support Services jobs in South Africa
    R 352,000

    No. of Jobs added in the last week

    for this search.
    32