The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
/>- Minimum of 2 years of experience in a Call Centre environment, receiving both inbound and outbound
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
We're URGENTLY seeking Call Centre Customer service Agents - Permanent Position - Foreshore (Cape Town) MUST HAVE 12 months experience working in a call centre (sales or customer service). You also need a clear
candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 (training you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
information changes on the system policy record To assess the validity of the claim following the terms and medical history and accounts required relevant to assessing the claim. Other administration-related functions training will be done within our Client Contact Centre for all successful candidates. The successful candidate within the Client Contact Centre and may only be transferred to the Claims Assessing department based on the progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
information changes on the system policy record To assess the validity of the claim following the terms and medical history and accounts required relevant to assessing the claim. Other administration-related functions training will be done within our Client Contact Centre for all successful candidates. The successful candidate within the Client Contact Centre and may only be transferred to the Claims Assessing department based on the progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves QUALIFICATIONS Grade 12 / Matric 6 months call centre experience