to workplace concerns and violations via inbound calls that enable our client's customers around the world record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
reservations systems & handle outbound voice calls, written correspondence & othermultimedia channels service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
classes
classes
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims when to make decisions independently and when to collect more information or involve others. Commits to responsible for managing both inbound and outbound calls, as well as other correspondence related to claims when to make decisions independently and when to collect more information or involve others. Commits to
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims when to make decisions independently and when to collect more information or involve others. Commits to responsible for managing both inbound and outbound calls, as well as other correspondence related to claims when to make decisions independently and when to collect more information or involve others. Commits to