Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration strategic reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
The Department:
Our foreign customer service teams consist of specialist hosts who who have knowledge and understanding of the customers within their specific regions. These highly skilled skilled and professionally trained hosts deliver customer service in multiple foreign languages. German, Italian is is a very exciting role within the growing Customer Support Department at Digital Outsource Services limited to:
Responding to customer queries by telephone, email and online chats in
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration strategic reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
procedures as and when required;
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning The most important rule in providing excellent customer service is to be friendly · Know your product literacy · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission
will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions
service excellence, and acting as the voice of the customer in all decision-making processes.
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing key performance metrics, quality standards and customer experience program. Perform other duties as needed
valued customers. They are committed to delivering exceptional customer service and ensuring customer satisfaction satisfaction at all times. They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide any customer complaints. The ideal candidate will have excellent communication skills, a customer-centric environment. Key Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely
Responsibilities