Customer Services Consultant Job Description
Functional Area company company Customer Services Team Reports to
Customer Services Manager Employment Status commitment to consistently exceed the needs of our customers and partners for a more profitable future. Our and soon other industries. We are a fast paces call centre and we assist Debt Counsellors via ticketing Take ownership of the resolution of queries and customer satisfaction by conducting investigations into
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify Provide product and service information to customers Matric Must have Call centre experience – at least
Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part verbal communication skills. Provide sound customer service within a technical product environment. Excellent Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving
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Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception duties
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
Self driven and highly motivated call centre consultants are needed. Training will be provided for free orientated. 1 Year experience an advantage The post Call center consultants appeared first on freerecruit
Job: To provide administrative services to the department and our customers Administration: •Repair book book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair •Repair - completion process. •Customer negligence process •Ensure stock takes are managed and prepared payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback
suitably qualified and experienced internal customer service representative to join their team in Pinetown for the following: Delivering sales in line with customer budgets and forecasts – OTIF defective free delivery as well as managing the recollect and supply of customer IBC packaging requirements. Must have a relevant At least 4 years' experience in an internal/customer service role is required. Packaging expereince would
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject follow up specified list of Premier customers or to serve Select customers on “first come – first served”