motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities:
RESPONSIBILITIES:
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Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able to work stakeholders in order to offer superior customer service. Manage all customer queries professionally and efficiently to deliver on the promise to the customer. Ensure that all customer details are accurate and maintained
We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have Quality Assurance certificate Team management Customer Service Quality Assurance Matric / Grade 12 Quality
Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able to work stakeholders in order to offer superior customer service. Manage all customer queries professionally and efficiently to deliver on the promise to the customer. Ensure that all customer details are accurate and maintained
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
provide exceptional customer support and ensure a seamless experience for our customers. To serve as the the first point of contact for customers, assisting them with inquiries related to pricing, technical information
- Internal Sales
- Customer Query Resolution
- Customer Order Processing
- Assistance
- Matric
- Experience in customer service, sales support, sales admin or related
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