African Bank Call Centre Jobs in South Africa - Page 6
Laureate Service Consultant
Staff Unlimited
South Africa
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
share this job on whatsappService Coordinator/store Administrator.cwr.uo.scsa.240524 Market Related NEW
Globevest Placements Ltd.Boksburg
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
Store Administrator Boksburg NEW
Globevest Placements Ltd.Boksburg
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
Parts Salesperson NEW
Pretoria
REQUIREMENTS:
- Valid South African Drivers License EB.
- Senior Certificate over the phone is essential.
- Use phone calls to assist walk in customers, take orders.
- Help with accessory and OE choices.
- Receive calls from other local body and repair shops.
- Read
Customer Care Coordinator
Sandton
through tracking and feedback.
Customer Care Coordinator NEW
Sandton
responses, and feedback.
Support Agent Pretoria
Creative Leadership SolutionsPretoria
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
Digital Support Agent
Creative Leadership SolutionsPretoria
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Quality Control Agent Centurion
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Share on Facebook
Share on Twitter
Share on Linkedin