Nqf Level 5 Wealth Management Jobs in South Africa - Page 6
Head Customer Experience
South Africa
Customer (VOC), NPS, CSAT, CRM, and complaints management solutions.
share this job on whatsappService Desk Team Leader Cape Town
Believe Resourcing Pty LtdCape Town Region
R200K - 250K CTC per Annum service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes maintaining high levels of customer service. Endeavour to provide all customers with the best level of customer requirements are followed whilst maintaining high levels of customer service; Set high-quality standards assessment methods; Quality Assurance of Incident Management by spot checking Incidents and providing; Analysts SLAs, OLAs, and KPI targets; Through monitoring, management, and contribution ensure the team achieves and
M-kopa Team Coach
Randburg
Negotiable be limited to:
- Leading and managing a team of +- 18 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
- Logging
- Logging and resolving cases on the case management tool.
- Set key performance indicators for
Sassa - Team Coach NEW
Randburg
Negotiable be limited to:
- Leading and managing a team of +- 20 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
- Set to KPI’s in conjunction with Contact Centre Manager on a regular basis
- Assist in agent career
Call Centre Agent- Claremont- Contract Position R40 Per Hour NEW
Quest Staffing SolutionsClaremont
R40 per hour incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and experience – at least 6 months Must be able to work 8 till 5 ( Monday to Friday) & maybe overtime on a Saturday
Call Centre Agent Claremont NEW
Quest Staffing SolutionsClaremont
R40 per hour incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and experience – at least 6 months Must be able to work 8 till 5 ( Monday to Friday) & maybe overtime on a Saturday
Associate Consultant Port Elizabeth
Rainmaker Acquisiton CcPort Elizabeth
R5000 - R6000 per month your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed 12/matric with Maths literacy or NFS achievement level 3. Your experience: • You must have exceptional multitask and manage multiple priorities • You have a strong sense of ownership • You can manage your own
Associate Tele-underwriting Consultant - Port Elizabeth - Afrikaans Speaking R5000 - R6000 Per Month
Rainmaker Acquisiton CcPort Elizabeth
R5000 - R6000 per month your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed 12/matric with Maths literacy or NFS achievement level 3. Your experience: • You must have exceptional multitask and manage multiple priorities • You have a strong sense of ownership • You can manage your own
Conveyancer
Centurion
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- LLB degree
- Must have a minimum if 5 - 7 years' experience as an Admitted Conveyancer beneficial
- Candidate must have experience with managing and overseeing staff
- Must be computer
Omni Merchant - Totalsports
The Foschini GroupSouth Africa
DESCRIPTION Key Responsibilities: Effectively manages and drives projects (either identified by yourself & websites taxonomy) Actively monitors stock levels on the websites and in the fulfilment centres, photo studio and relevant merchandise teams to manage the Omni image process effectively so that all high levels of internal service Takes responsibility within the department to professionally manage all are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures
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