dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
convert inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products
convert inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products
through tracking and feedback.
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
possible. You will be required to take service calls, communicate these to technicians, keep cleints depending on the workload. Attend to customer telephonic call or emails by understanding the problem, basic troubleshooting
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant