passionate sales assistants to deliver exceptional customer service in our stores on a Fixed Term Contract. If responsibilities will include:
responses to all internal and external calls received. Ensure all calls are transferred to the correct extension
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conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
procedures
Ladysmith Industry: Forklift (Material Handling Field Service & Workshop) Ref No.: TRG 2106 Salary: Market TECHNICIANS (with experience in servicing and repair of forklifts with field service and/or workshop exposure Ladysmith. Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance
role will become permanent. Reporting to the Customer Services Team Leader, the successful applicant will Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers deadlines and under pressure Passionate about customers and the company
role will become permanent. Reporting to the Customer Services Team Leader, the successful applicant will Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers deadlines and under pressure Passionate about customers and the company
negotiation.